Once an order is placed, we will have your order shipped in no later than two business days. Frequently orders will be shipped the very next day.
All orders ship via USPS Priority Mail, which delivers in 1-3 days anywhere in the United States. USPS shipping times are an estimate, not a guarantee by the Postal Service, and they do not deliver on Sundays.
Orders $55 and over ship free. For very large orders, we may ship via UPS if the delivery time frame is similar.
If orders are delayed due to natural disaster, extreme weather, mechanical failure, or other event, we'll notify you as soon as we are aware.
Holiday Shipping Schedule
Thanksgiving: We recommend placing an order by 11AM on Friday, November 20. Orders placed by that time will ship Friday via USPS Priority (arriving within 3 days anywhere in the United States).
Christmas: We recommend placing orders by 11AM on Tuesday, December 19 to guarantee delivery by Christmas.
First and foremost, thank you for supporting and shopping with Fazenda Coffee Roasters. We take great pride in providing you with quality products. If you are not entirely satisfied with your order, we want you to know that we’re here to help.
If you've purchased a coffee from us and are not satisfied, please email us at email@example.com to discuss & we're happy to discuss and see if we can help. We accept returns and issue refunds on a case-by-case basis.
Please note that we are only able to process returns and refunds purchased from us directly. For purchases made with our wonderful partner retailers, you must work with them directly.